Privacy Policy
Effective Date: July 31, 2026
Last Updated: July 31, 2026
At Caribbean Blue Pools & Spas, Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you fill out contact forms, request service estimates, place an order, or subscribe to our communications. This information may include:
● Contact Information: Name, email address, physical address, and phone number.
● Transaction & Service Information: Details necessary to fulfill orders, schedule maintenance, or complete service requests.
● SMS & Mobile Information: Phone numbers collected specifically for mobile messaging programs.
2. How We Use Your Information
We use your information to provide, maintain, and improve our pool and spa services, as well as to communicate with you.
Mobile / SMS Communications
If you opt-in to receive mobile messages from Caribbean Blue Pools & Spas, Inc., your phone number will be used to send:
● Transactional Messages: Appointment reminders, service scheduling updates, order status notifications, and billing alerts.
● Promotional Messages: Seasonal maintenance specials, promotional discounts, sales event announcements, and company updates.
3. SMS Opt-In, Frequency, and Rates
● Opt-In: By providing your phone number and opting in through our web forms or checkout process, you consent to receive recurring transactional and promotional text messages from Caribbean Blue Pools & Spas, Inc.
● Message Rates: Message and data rates may apply depending on your mobile carrier plan.
● Message Frequency: Message frequency varies based on your service schedule and preferred communication settings.
● Opt-Out & Help: You may opt out of receiving SMS messages at any time by replying STOP to any message. Reply HELP for customer support or assistance.
4. Third-Party Sharing Disclosures
We do not sell, rent, or lease your personal information to third parties. SMS Consent Disclosure: Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. Except for essential service providers operating directly on our behalf to deliver SMS communications, your opt-in consent and phone number will never be shared with unrelated third parties or affiliate businesses for marketing purposes.
5. Data Protection and Storage
We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers protected by modern encryption protocols and access controls.
6. Data Retention and Deletion Requests
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
● Requesting Data Deletion: You have the right to request access to or deletion of your personal data at any time. To request data deletion, please contact us at info@cbpoolsnj.com. Upon verification of your identity, we will promptly purge your personal records from our active systems.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The "Last Updated" date at the top of this policy indicates when revisions were made.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
● Company Name: Caribbean Blue Pools & Spas, Inc.
● Email: info@cbpoolsnj.com
● Website: https://www.caribbeanpoolsspas.com/
Terms and Conditions: Mobile Messaging Program
Effective Date: July 31, 2026
Last Updated: July 31, 2026
By opting in to or using the Caribbean Blue Pools & Spas, Inc. mobile messaging service (the "Service"), you agree to these Terms and Conditions. Please read them carefully.
1. Program Description
Caribbean Blue Pools & Spas, Inc. offers a mobile messaging program to keep you informed about your service appointments, account details, and special offers. By enrolling in the Service, you agree to receive both:
● Transactional Messages: Appointment reminders, service scheduling updates, order confirmations, and account alerts.
● Promotional Messages: Seasonal maintenance specials, promotional discounts, sales event announcements, and company news.
2. User Opt-In & Consent
By providing your phone number to Caribbean Blue Pools & Spas, Inc. via our website, checkout process, or web forms, you expressly consent to receive automated and recurring transactional and marketing text messages from Caribbean Blue Pools & Spas, Inc. at the mobile number provided. Consent to receive text messages is not a condition of purchasing any goods or services.
3. Rates and Frequency
● Cost: Message and data rates may apply depending on your mobile carrier and wireless plan.
● Frequency: Message frequency varies based on your service interactions, schedule, and communication preferences.
4. Opt-Out and Customer Support Instructions
You are in control of your text messaging preferences and can manage your participation at any time:
● To Opt-Out / Unsubscribe: Reply STOP to any text message received from Caribbean Blue Pools & Spas, Inc. After sending STOP, you will receive one final confirmation message confirming that you have been unsubscribed. No further messages will be sent unless you opt in again.
● For Help / Customer Support: Reply HELP to any message for assistance, or contact our customer support team directly using the contact details in Section 6 below.
5. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed, misdirected, or undelivered messages. Neither Caribbean Blue Pools & Spas, Inc. nor wireless carriers guarantee message delivery, as transmission depends on network availability and individual mobile device functionality.
6. Contact Information
If you have questions, comments, or require support regarding our mobile messaging program, please reach out to us:
● Business Name: Caribbean Blue Pools & Spas, Inc.
● Email: info@cbpoolsnj.com
● Website: https://www.caribbeanpoolsspas.com/